Booking · the visit · pricing · warranty
Frigidaire Repair Service FAQ
Answers to the questions we hear most about scheduling a visit, what happens during it, and how pricing and warranties work. Appliance-specific questions are answered on each repair page.
$75 service call, applied toward the approved repair
Looking for something about a specific appliance? See refrigerators, front load washers, dryers, ranges and ovens or dishwashers, or the pricing page.
Booking questions
How do I schedule a repair?
Call (725) 353-8500 or send the online request form. Online requests are confirmed by phone or text during business hours. Your appointment is set once we've confirmed a time with you.
What information should I have ready?
The model number (a photo of the label is perfect), the symptoms, any error code on the display, and when the problem started. Photos can be attached to the online form.
Do I need to be home during the visit?
An adult who can approve the repair price needs to be present, or reachable by phone if someone else lets the technician in.
Can I book for a rental property I own?
Yes. Let us know who will be at the property and who approves the price.
The visit questions
What happens during the diagnosis?
The technician confirms the symptom, tests the components and circuits involved, and explains what failed. You then get the repair price for approval.
Do you bring parts with you?
Our technicians carry common Frigidaire repair parts. Model-specific parts such as control boards, some ice makers and glass tops are ordered for your model, and the repair is completed on a return visit.
What if I decide not to repair?
Then the $75 service call is the only charge. You'll still know what's wrong and what it would cost to fix.
Do you clean up after the repair?
Yes. We protect floors when moving appliances, reinstall panels, and clean up the work area.
Pricing and warranty questions
Is the service call applied to the repair?
Yes. The $75 service call is applied toward the repair when you approve it.
Are the prices on your website quotes?
No. They are estimated ranges for typical repairs. Your exact price is given after diagnosis, before any work begins. See how our pricing works.
What does the warranty cover?
Our labor is covered for 90 days. Qualifying parts carry the applicable 1-year manufacturer warranty. If the same repair fails within the labor warranty period, call us and we'll come back to make it right.
What doesn't the warranty cover?
Problems unrelated to the repair we performed, damage from misuse, accidents, power events or water damage, and parts supplied by someone else.
About us questions
Are you Frigidaire?
No. We are an independent repair service that specializes in Frigidaire appliances. We're not affiliated with, endorsed by or authorized by Frigidaire or Electrolux.
Which areas do you serve?
Las Vegas, North Las Vegas, Henderson and Boulder City — the whole Las Vegas Valley. See the service area.