Diagnose the problem
Frigidaire troubleshooting
Pick your appliance and the problem. In a few short questions you'll see what may be causing it, what you can safely check yourself, and what a repair typically costs.
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Step 1 of 4
Which Frigidaire appliance needs help?
- Refrigerator
- Front Load Washer
- Top Load Washer
- Laundry Center
- Dryer
- Range
- Cooktop
- Dishwasher
- Freezer
- Wall Oven
Prefer to talk? Call (725) 353-8500 — we can usually tell you over the phone whether it needs a visit.
Online troubleshooting is intended for preliminary guidance only. Appliance symptoms and error codes can have multiple causes depending on the model. Stop troubleshooting if you encounter exposed wiring, gas, refrigerant, overheating, burning smells, or other unsafe conditions.
Troubleshooting guides by appliance
Each guide is built from Frigidaire service documentation: what's normal, what you can safely check, what usually causes the problem, and typical repair costs in the Las Vegas Valley.
Frigidaire refrigerator
- Refrigerator not coolingBoth the refrigerator and freezer sections are warmer than normal, or the refrigerator stopped cooling.
- Freezer cold but refrigerator warmThe freezer still freezes, but the refrigerator section is too warm.
- Refrigerator too cold / food freezingFood freezes in the refrigerator section or in the crisper or deli drawers.
- Ice maker not making iceNo ice, slow ice production, small or hollow cubes.
- Water dispenser not workingNo water, or very slow water from the door dispenser.
- Refrigerator leaking waterWater on the floor under the refrigerator, or water collecting inside.
- Frost or ice buildup insideFrost or ice forming in the freezer, on the back panel, or around the ice maker.
- Refrigerator dead — no lights, no displayNo lights or display, or the refrigerator seems to have no power.
- Runs all the time or louder than usualThe compressor seems to run constantly, or the refrigerator is louder than usual.
Frigidaire front load washer
- Washer not drainingWater stays in the tub at the end of the cycle, or the washer drains very slowly.
- Washer not spinning / clothes too wetClothes come out soaking wet, or the drum doesn't spin.
- Washer not filling or filling slowlyThe washer doesn't fill, or fills very slowly.
- Washer leaking waterWater appears under or around the washer.
- Washer won't start, door or lid lockedThe washer won't start, stops right away, or the door or lid stays locked.
- Washer loud, shaking or walkingLoud noise, banging or heavy vibration, especially during spin.
- Washer smells mustyA musty or mildew smell, or mold in the door gasket or dispenser.
Frigidaire top load washer
- Washer not drainingWater stays in the tub at the end of the cycle, or the washer drains very slowly.
- Washer not spinning / clothes too wetClothes come out soaking wet, or the drum doesn't spin.
- Washer not filling or filling slowlyThe washer doesn't fill, or fills very slowly.
- Washer leaking waterWater appears under or around the washer.
- Washer won't start, door or lid lockedThe washer won't start, stops right away, or the door or lid stays locked.
- Washer loud, shaking or walkingLoud noise, banging or heavy vibration, especially during spin.
- Washer smells mustyA musty or mildew smell, or mold in the door gasket or dispenser.
Frigidaire laundry center
- Washer not drainingWater stays in the tub at the end of the cycle, or the washer drains very slowly.
- Washer not spinning / clothes too wetClothes come out soaking wet, or the drum doesn't spin.
- Washer not filling or filling slowlyThe washer doesn't fill, or fills very slowly.
- Washer leaking waterWater appears under or around the washer.
- Washer won't start, door or lid lockedThe washer won't start, stops right away, or the door or lid stays locked.
- Washer loud, shaking or walkingLoud noise, banging or heavy vibration, especially during spin.
- Dryer not heatingThe drum turns but there is no heat.
- Dryer takes too long to dryClothes need more than one cycle, or the outside of the dryer feels very hot.
- Dryer won't start or drum won't turnNothing happens, the dryer hums without turning, or the drum doesn't tumble.
- Dryer noisySqueaking, thumping, scraping or roaring from the dryer.
Frigidaire dryer
- Dryer not heatingThe drum turns but there is no heat.
- Dryer takes too long to dryClothes need more than one cycle, or the outside of the dryer feels very hot.
- Dryer won't start or drum won't turnNothing happens, the dryer hums without turning, or the drum doesn't tumble.
- Dryer noisySqueaking, thumping, scraping or roaring from the dryer.
Frigidaire range
- Oven not heatingThe oven doesn't heat, heats only a little, or the bake function doesn't work.
- Oven temperature wrong or slow preheatFood burns or stays underdone, preheat takes too long, or the oven seems off temperature.
- Oven door locked after self-cleanThe oven door stays locked, or a door lock code appears.
- Oven fan runs after it's off, or convection fan doesn't runA fan keeps running after the oven is turned off, or the convection fan doesn't seem to run.
- Gas burner won't light or keeps clickingA gas surface burner doesn't light, lights unevenly, or the igniter keeps clicking.
- Orange or yellow burner flameGas burner flames look orange or yellow instead of blue.
- Electric burner or element not heatingA radiant (glass-top) or coil surface element doesn't heat, or stays on high.
- Induction zone not heatingAn induction zone doesn't heat, doesn't detect the pan, or shows a code.
Frigidaire cooktop
- Gas burner won't light or keeps clickingA gas surface burner doesn't light, lights unevenly, or the igniter keeps clicking.
- Orange or yellow burner flameGas burner flames look orange or yellow instead of blue.
- Electric burner or element not heatingA radiant (glass-top) or coil surface element doesn't heat, or stays on high.
- Induction zone not heatingAn induction zone doesn't heat, doesn't detect the pan, or shows a code.
Frigidaire dishwasher
- Dishwasher not drainingWater is left in the bottom of the tub after the cycle.
- Dishwasher not cleaning wellFood left on dishes, cloudy or spotted glassware, or grit.
- Dishes not dryingDishes come out wet at the end of the cycle.
- Dishwasher leakingWater on the floor under or in front of the dishwasher.
- Dishwasher won't start or is unresponsiveNothing happens, the buttons don't respond, or lights flash.
Frigidaire freezer
- Runs all the time or louder than usualThe compressor seems to run constantly, or the refrigerator is louder than usual.
- Freezer not freezing / too warmAn upright or chest freezer is warm, food is thawing, or the high-temperature alarm sounds.
Frigidaire wall oven
- Oven not heatingThe oven doesn't heat, heats only a little, or the bake function doesn't work.
- Oven temperature wrong or slow preheatFood burns or stays underdone, preheat takes too long, or the oven seems off temperature.
- Oven door locked after self-cleanThe oven door stays locked, or a door lock code appears.
- Oven fan runs after it's off, or convection fan doesn't runA fan keeps running after the oven is turned off, or the convection fan doesn't seem to run.
Seeing an error code?
Frigidaire codes mean different things on different models. Look up the code for your appliance type.
Find your model number
The model and serial number tell a technician which control platform and parts your appliance uses.